Free shipping in mainland France for orders over 30 € to pickup points 📦

Free shipping in mainland France for orders over 80 € via Standard delivery 🇫🇷

Sign up for our newsletter and get -10%

Your Cart 0

Congratulations! Your order qualifies for free shipping You are €50 away from free shipping.
Sorry, looks like we don't have enough of this product.

Pair with
Subtotal Free
View cart
Shipping, taxes, and discount codes are calculated at checkout

Your Cart is Empty

Sacs
Best-sellers
Lookbook
À propos

A question?

Frequently Asked Questions

Please see below for answers to the most frequently asked questions by our customers.

FAQ – Orders & Delivery
Are payments secure?

Yes, absolutely. All payments made on the Flora & Co site are 100% secure thanks to encryption systems that comply with current standards. Your banking information is never stored.

What payment methods do you accept?

We accept credit cards (Visa, Mastercard) as well as other secure payment options available at the time of order.

What payment methods do you accept?

We accept credit cards (Visa, Mastercard) as well as other secure payment options available at the time of order.

When is my order shipped?

Yes. Once shipped, a tracking number will be sent to you via email to track your order in real-time.

Can I track my package?

Orders are prepared and shipped within 24 to 48 business hours. Once your package is sent, you will receive a confirmation email with a tracking link.

What are the delivery times?

Delivery times vary depending on the carrier and your location. They are clearly indicated during the checkout process.

Do you deliver internationally?

Yes, we deliver to several countries. Shipping costs and times are automatically calculated and displayed before payment.

FAQ – Returns & Refunds
Can I return an item if it doesn't suit me?

Yes. You have 14 days after receiving your order to return an item, provided it is unworn, unused, and in its original packaging.

How do I make a return?

Simply contact our customer service via the contact form. We will provide you with the step-by-step return procedure.

Can I return an item if it doesn't suit me?

Yes. You have 14 days after receiving your order to return an item, provided it is unworn, unused, and in its original packaging.

When will I be refunded?

Once the return is received and inspected, the refund is processed within a few days, using the payment method used for the purchase.

Are return shipping costs my responsibility?

Yes. Return shipping costs are your responsibility.

FAQ – Products & Quality
Are the bags true to the photos?

Yes. We place great importance on photo accuracy. The visuals are carefully crafted to best reflect the colors, materials, and details of each model.

Are Flora & Co bags durable?

If you encounter any issues, our team is here to assist you and find a quick solution.

Are stocks limited?

Yes, some models are available in limited quantities. If an item is marked as out of stock, it may return later.

FAQ – Customer Service
How to contact customer service?

Our customer service is available via the contact form on the site or by email. We do our best to respond quickly.

What to do if there is a problem with my order?

Yes, some models are available in limited quantities. If an item is marked as out of stock, it may return to stock later.

Contact

Contact us at floraandco.paris@gmail.com and we will respond within 24 hours. 💌

Secure Transactions

Transactions are protected by a bank-level security.

Simple and Fast Payment

Our secure payment is quick and easy to use.

Contact Us

Have questions? Contact us anytime.